Where Quality Is A Way Of Life!

We are closed December 24, 25, 31, and January 1 for the holidays.

Posts by Harley Yoder

Compared to the Unattainable!

  The easiest way to sell yourself short is to compare your work to the competition. To say that you are 5% cheaper or have one or two features that stand out–this is a formula for slightly better mediocrity. The goal ought to be to compare yourself not to the best your peers or the…

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The tyranny of low price!

  If you build your business around being the lowest-cost provider, that’s all you’ve got. Everything you do has to be a race in that direction, because if you veer toward anything else (service, excellence of delivery, knowledgeable advice.) then a competitor with a more single-minded focus will sell your commodity cheaper than you. Cheapest…

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In the palm of your hand!

Excellent people can have clients eating out of the palm of their hand! Now what are you going to do? This is always a temporary state! Abuse it and it is over fast! I think it comes down to whether you do things that are good for you or good for them.

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“It’s not business, it’s personal”

When I am talking with our associates here at Yoder’s. The question I ask myself more than any other question is: Does he/she care? It is the question I ask of the Installer, Load Puller, Sales Person, Accounting and whoever else works at Yoder’s. I feel like it is the most important question I can…

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Philippians 2:3-4

  Philippians 2:3-4 say “Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.” We studied that in Life Group last night and that really stuck out to me! If we treated our…

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What Makes Yoder’s Different?

  This question often goes through my mind and sometimes keeps me awake when I should be sleeping. We all know that our products can be bought almost anywhere you go. So what would make a person choose Yoder’s??   Rule one: You can build a business on the foundation of great customer service. Rule…

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Who Cares?

I care and I care a lot! Does it show? Am I too passive? Do people around me see my passion? Often it’s the CEO or the manager who sets a standard of caring about the details. Even better is a culture where everyone cares, and where each person reinforces that horizontally throughout the team.…

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We are in the new Year! I am excited about 2012! Now there is something to think about. I have no choice that it is 2012. I do have a choice to be excited about it. I do have a choice to make it the very best year I possibly can! Here are some of…

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The founder of a large company gave this example to his employees: A problem is like a thorn. Thorns (although very small at times) hurt! They need to be removed right away before they fester and get infected. If you ignore them, bad things happen! We will all have problems or thorns that come up from  from…

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